We offer FREE ground shipping on most items to any place in the continental United States. Orders are shipped USPS priority mail, Fedex or UPS ground. We do not ship international.
We are required by Colorado state tax law to charge 8.50% sales tax on all orders shipped to addresses in Colorado. No tax will be charged on orders shipped to addresses in other states.
Windchimedirect.com offers a 7 day satisfaction guarantee. If for any reason you are not satisfied with your purchase return it in the origional packaging, in new, unused, undamaged, resalable condition, within 7 days of delivery for a refund. Return shipping is the responsibility of the customer. Please contact firstname.lastname@example.org to obtain return authorization. No COD's please.
Items returned as outlined in this policy will be eligible for refund of purchase price less any origional shipping charges and a 10% restocking fee.
Credit card companies may take up to two billing cycles to post the credit on your statement.